We have an adequate level of staff, and spirits here are again determined as we carefully monitor the health of all in our care.  We have (2) Clinical Managers (experienced RN leaders) on site or on call 7 days a week, in addition to other support managers.  We have an adequate supply of PPE and are using it.  We have decided in consultation with FHA to postpone our planned move date into our new care home, as we do not want to create additional strain as we battle this outbreak.

We are asking everyone who is affected by the COVID issue, including members of the extended family, friends and others, to consider providing input on visitations via a provincial level survey so that there is a broad range of responses. If you would like to participate in this initiative here is the website https://www.seniorsadvocatebc.ca/

The Communicable Disease Control team in Fraser Health is now on site 7 days per week, and continue to work with us, and our Medical Director, Dr. Ian Cameron, to identify anyone who may have been exposed and to take steps to protect the health of all residents and staff.  We are following the direction of Fraser Health very closely, and are glad and thankful to have their help. We want to thank the FHA team and staff who are working closely with us to end this outbreak.

Please be reminded that food items that are prepared at home should be packaged in single use containers that can be discarded. We prefer that food items do not require refrigeration. All essential care items must be new products. All items must be labeled with resident name, room number and date. Potted plants, flowers and vases are allowed; however the exterior surfaces must be disinfected by screening staff. All items should be left with the screening staff between 6 am and 4.30 daily. We will not accept items outside of this time frame. Everything that is brought in must be disinfected by our staff before it goes to the units.

We also have also purchased i-pads and can arrange for virtual visits with your resident in care, just dial 604 521 7764 extension 1154 Monday to Friday to talk to Pam our Recreation Manager.

We wish it would be otherwise, but we are putting all we have into battling the virus for the well-being of residents and our staff.

For general information about COVID-19 call 811, or visit HealthLinkBC: https://www.healthlinkbc.ca/health-feature/coronavirus-covid-19

If you have further questions, please contact the nursing station in the village where your resident in care lives

Rose Garden
Phone 604 521 7764 ext 1127

Aspen Grove
Phone 604 521 7764 ext 1161

Maple Lane
Phone 604 521 7764 ext 1121

Cypress Grove
Phone 604 521 7764 ext 1143

Willow Place
Phone 604 521 7764 ext 1129

About COVID-19

COVID-19 is a respiratory illness. It can spread through droplets when a person coughs or sneezes, or by touching the virus with your hands then touching your face before washing your hands. Symptoms of COVID-19 may be mild or severe. These may include low grade fever, cough, sneezing, and/or sore throat. More severe symptoms could include fever, difficulty breathing and/or chest pain. The elderly are at higher risk of severe disease, but even in this population, most people will experience mild illness.

What are the symptoms of Cononavirus (COVID-19)?

Common symptoms include mild to severe respiratory illness with fever, cough and difficulty breathing.

How can you protect yourself and your loved ones?

To reduce the spread of infectious illnesses, including COVID-19, you should follow the usual health precautions:

  • Wash your hands: when you are coming into and leaving – the Care Home, the resident’s neighbourhood, and the resident’s room
  • Avoid touching your eyes, nose and mouth
  • Cover your cough/sneeze with a tissue or sleeve instead of your hands
  • Avoid close contact with people who are sick
  • If you are visiting a resident on “Additional Precautions”, ask care staff for further instructions before entering the room.
Where can you find more information?

Fraser Health Website: Coronavirus

BC Centre for Disease Control (BCCDC) & BC Government Pandemic Preparedness

COVID Self Screening Tool

or Call HealthLink BC 811

We will provide you with regular updates as we take further action and have additional information.  Thank you for keeping our residents and each other safe.

Be kind, be calm, be safe.


Director of Care

New Vista Healthcare and Housing

More than ever, seniors living in Metro Vancouver, including Burnaby, are concerned with affordable housing and quality care. Everyone wants to remain close to family, friends and community.

The New Vista Society is committed to excellence in all endeavours, looking to create meaningful relationships with our Care Home residents, housing tenants, Adult Day Care clients and the community. Dedicated to research and evidence-based service, we partner with families, community organizations, Fraser Health, BC Housing, and local universities to create a compassionate environment where everyone feels safe, connected and enriched.

Who We Are

The New Vista Society is a non-profit organization staffed and managed by caring people who give the best possible seniors care and provide affordable housing. Our goal is to enrich the lives of residents, families and the community by providing care, support, and housing to seniors and families needing assistance. We are also a registered charity.

Meet our Team

Our Staff     Our Board     Our Support Group

What We Do

We offer long term care – We own and operate the New Vista Care Home, a 236-bed licensed, accredited residential care facility, principally caring for people living with complex health issues and dementia.

We provide seniors & families with affordable housing – We operate 540 independent living apartments and townhouses for low-income seniors and low- to moderate- income families.

We care for the frail elderly and provide respite to families through our adult day programs – We offer a wide range of care services and activities to frail seniors and those with chronic health conditions so they can continue living at home and in the community among family and friends.

How You Can Help

As a Non-Profit our funding comes from the community that we support, all funds collected go directly to the facility and programs we maintain, not to administration costs. If you are interested in making a one-time personal or corporate donation, or would like to become a monthly donor, please complete our online donation form.