Based on direction from FHA, all residents are taking meals in their rooms and have been isolated from other residents.  Any essential visitations to the Care Home, except in cases where residents are palliative, are now suspended until further notice.  Any visitor for residents that are palliative will be screened and asked to wear PPE.

These measures are in place to keep residents and families safe.  There is no timetable for when these restrictions will be lifted and we ask and thank-you for your co-operation.

We have an adequate level of staff, including some from Fraser Health and we keep our spirits hopeful as we carefully monitor the health of all in our care.  We have a Clinical Manager (experienced RN leader) on site 7 days a week, in addition to other support managers and myself.

The first COVID+ resident transferred to hospital two weeks ago, has passed away at 95, with her family nearby.

The Communicable Disease Control team in Fraser Health are working with the staff at the facility, and our Medical Director, Dr. Ian Cameron, to identify anyone who may have been exposed and to take steps to protect the health of all residents and staff.

We are maintaining proper levels of dedicated care staff and a Clinical Manager who is an experienced RN is on site 7 days a week. We have an adequate level of PPE and are using it and are thankful for the assistance of Fraser Health staff and experts.

This exposure does not mean that you or your family member is sick with COVID-19. Residents who do not have symptoms will be monitored. We do not recommend testing for residents who do not have symptoms because the test is not reliable in the absence of symptoms. Residents who develop symptoms will be isolated, tested for COVID-19 and receive the care they need.

COVID-19 is a respiratory illness. It can spread through droplets when a person coughs or sneezes, or by touching the virus with your hands then touching your face before washing your hands. Symptoms of COVID-19 may be mild or severe. These may include low grade fever, cough, sneezing, and/or sore throat. More severe symptoms could include fever, difficulty breathing and/or chest pain. The elderly are at higher risk of severe disease, but even in this population, most people will experience mild illness.

We would like to remind families and visitors at New Vista Society that we are asking anyone with respiratory symptoms to self-isolate for 14 days and use the new provincial self-assessment tool to determine if you need further testing for COVID-19 https://covid19.thrive.health/

Fraser Health is providing infection control support to New Vista Society throughout this time. In light of the potentially severe consequences of COVID-19, outbreak control measures have been put in place at New Vista Society. This may result in some residents being confined to their rooms, including during mealtimes. You may also notice restrictions to group activities, and non-essential services. These precautions prevent the spread of respiratory illnesses, and are standard approaches used in care facilities during seasonal Influenza outbreaks.

Any essential visitations to the Cypress village where our staff member worked are now suspended until further notice. New visitor access restrictions as well as screening measures for visitors are being put in place to keep residents and families safe. There is no timetable for when these restrictions will be lifted.

For general information about COVID-19 call 811, or visit HealthLinkBC:
https://www.healthlinkbc.ca/health-feature/coronavirus-covid-19.

 

If you have further questions, please contact the nursing station in the village where your resident in care lives:

Rose Garden
Phone 604 521 7764 ex 1127

Aspen Grove
Phone 604 521 7764 ex 1161

Maple Lane
Phone 604 521 7764 ex 1121

Cypress Grove
Phone 604 521 7764 ex 1143

Willow Place
Phone 604 521 7764 ex 1129

Thank-you for your continued support, we will continue our regular updates as more information is available.

About COVID-19

COVID-19 is a respiratory illness. It can spread through droplets when a person coughs or sneezes, or by touching the virus with your hands then touching your face before washing your hands. Symptoms of COVID-19 may be mild or severe. These may include low grade fever, cough, sneezing, and/or sore throat. More severe symptoms could include fever, difficulty breathing and/or chest pain. The elderly are at higher risk of severe disease, but even in this population, most people will experience mild illness.

What are the symptoms of Cononavirus (COVID-19)?

Common symptoms include mild to severe respiratory illness with fever, cough and difficulty breathing.

How can you protect yourself and your loved ones?

To reduce the spread of infectious illnesses, including COVID-19, you should follow the usual health precautions:

  • Wash your hands: when you are coming into and leaving – the Care Home, the resident’s neighbourhood, and the resident’s room
  • Avoid touching your eyes, nose and mouth
  • Cover your cough/sneeze with a tissue or sleeve instead of your hands
  • Avoid close contact with people who are sick
  • If you are visiting a resident on “Additional Precautions”, ask care staff for further instructions before entering the room.
Where can you find more information?

Fraser Health Website: Coronavirus
https://www.fraserhealth.ca/health-topics-a-to-z/coronavirus/coronavirus-questions-general-public

BC Centre for Disease Control (BCCDC) & BC Government Pandemic Preparedness
https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/current-health-topics/pandemic-influenza

COVID Self Screening Tool
https://covid19.thrive.health/

or Call HealthLink BC 811

We will provide you with regular updates as we take further action and have additional information.  Thank you for keeping our residents and each other safe.

Thank you for your support.

Sincerely,

HELLE  JOHANSEN, RN
Director of Care

New Vista Healthcare and Housing

More than ever, seniors living in Metro Vancouver, including Burnaby, are concerned with affordable housing and quality care. Everyone wants to remain close to family, friends and community.

The New Vista Society is committed to excellence in all endeavours, looking to create meaningful relationships with our Care Home residents, housing tenants, Adult Day Care clients and the community. Dedicated to research and evidence-based service, we partner with families, community organizations, Fraser Health, BC Housing, and local universities to create a compassionate environment where everyone feels safe, connected and enriched.

Who We Are

The New Vista Society is a non-profit organization staffed and managed by caring people who give the best possible seniors care and provide affordable housing. Our goal is to enrich the lives of residents, families and the community by providing care, support, and housing to seniors and families needing assistance. We are also a registered charity.

Meet our Team

Our Staff     Our Board     Our Support Group

What We Do

We offer long term care – We own and operate the New Vista Care Home, a 236-bed licensed, accredited residential care facility, principally caring for people living with complex health issues and dementia.

We provide seniors & families with affordable housing – We operate 540 independent living apartments and townhouses for low-income seniors and low- to moderate- income families.

We care for the frail elderly and provide respite to families through our adult day programs – We offer a wide range of care services and activities to frail seniors and those with chronic health conditions so they can continue living at home and in the community among family and friends.

How You Can Help

As a Non-Profit our funding comes from the community that we support, all funds collected go directly to the facility and programs we maintain, not to administration costs. If you are interested in making a one-time personal or corporate donation, or would like to become a monthly donor, please complete our online donation form.

DONATE NOW

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